User Research Studies

I approach research as an essential part of design, that starts at problem definition and results in usability studies on live software. Users are a treasure trove of insight that challenge design assumptions on the most fundamental level.



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USER TESTING PHASES

 

 

Speaking to users at the problem definition stage, gaining first hand experience and testing initial assumptions.

Surveying users to gain top-level understanding of their expectations and needs, typically resulting in more in-depth discussions. Protoyping (from determining everything needed to be tested to designing prototypes themselves) and testing with users.

Designing usability testing on live software which includes mapping a set of test goals and designing the tasks around those. It may also include designing training material for testers outside the team.

Documenting, analyzing and sharing testing results. I typically capture as much data as possible, and create formats that others can consume. Testing data is useful

 

  

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